Frequently Asked Questions

GPUserver.rent provides high-performance GPU-accelerated servers for AI training, machine learning, rendering, and other compute-intensive workloads. We offer dedicated servers, VPS, and containerized environments with the latest NVIDIA GPUs.

We offer a wide range of NVIDIA GPUs including RTX 4090, RTX 5090, A6000, H100, H200, and more. Each GPU is optimized for different workloads - from gaming and rendering to enterprise AI training.

Most servers are deployed within 60 seconds of ordering. Our automated provisioning system ensures instant access to your GPU infrastructure with pre-configured environments.

Yes! You can upgrade or downgrade your server configuration at any time. Changes take effect immediately, and billing is adjusted on an hourly basis.

We offer both hourly and monthly billing options. Hourly billing charges you only for the time your server is active. Monthly plans offer significant discounts for long-term usage. All prices are transparent with no hidden fees.

We accept credit cards (Visa, Mastercard, American Express), PayPal, cryptocurrency (Bitcoin, Ethereum), and wire transfers for enterprise accounts.

We offer a 24-hour money-back guarantee for new customers. If you're not satisfied with our service within the first 24 hours, contact support for a full refund.

No, there are no setup fees or hidden charges. You only pay for the server resources you use, billed hourly or monthly depending on your plan.

We support Ubuntu, CentOS, Debian, Windows Server, and custom OS images. All servers come with CUDA, cuDNN, and popular ML frameworks pre-installed.

Yes! You have full root/administrator access to your server. Install any software, frameworks, or tools you need. We also provide Docker support for containerized applications.

All servers include 10 Gbps network connectivity as standard. Enterprise plans offer up to 25 Gbps for high-bandwidth workloads and data transfer.

Yes, we offer automated daily backups with 7-day retention. You can also create manual snapshots at any time. Enterprise customers get extended backup retention and geo-redundancy.

We guarantee 99.9% uptime with our SLA. Our infrastructure is monitored 24/7 with automatic failover and redundancy to ensure maximum availability.

Our support team is available 24/7 via email (support@gpuserver.rent), live chat, Discord, and Telegram. Enterprise customers get dedicated account managers and priority support.

We aim to respond to all support tickets within 2 hours. Critical issues are prioritized and typically resolved within 30 minutes. Enterprise customers receive immediate response.

Yes! Our team can help migrate your existing workloads from other providers. We offer free migration assistance for enterprise plans and paid migration services for all customers.

Yes, we provide comprehensive documentation including setup guides, API references, tutorials, and best practices. Visit our knowledge base or check our API documentation page.